Florence & James

“We’ve worked with F&J on a long-term basis as our outsourced marketing department. Susie is an invaluable member of our team and someone we trust implicitly. F&J develop and create our annual brand and marketing strategy and plans. Then manage and implement this across all our channels from PR, partnerships, events to social media and influencer campaigns. Susie challenges us when we need to be challenged and provides clear guidance and direction across all aspects of our business. i’m real has gone from strength to strength and we wouldn’t be where we are now without F&J’s dedicated and committed support. We highly recommend F&J to anyone who wants to work with a marketing consultancy that will make a real difference to their business and bottom line.”

“Florence & James’ depth of marketing experience and knowledge is such a rare find. By drawing on this they have helped shape our marketing strategy – allowing us to punch above our weight from the outset. Working with Susie in a series of consultancy sessions has given us a clear sense of direction and purpose for both our brand positioning and ongoing marketing. The grounded insight, thinking and support is always complemented by a good sense of humour and a genuine desire to help us succeed. I have no hesitation in recommending Florence & James.”

“Florence & James have made an instrumental change to our business. We have worked closely with Susie to develop our brand positioning, marketing strategy and plan.

Susie’s ability to quickly understand our market, customers and the challenges we face was second to none. Her approach of drawing out key brand benefits to provide a point of difference combined with her added value and insight on our consumer’s drivers and desires has given us the clarity and laser focus we need to successfully take our business to the next level. The whole process has been collaborative, flexible and fun. I would highly recommend Florence & James to anyone requiring marketing support.”

“Florence & James worked with Wills & Trusts on our Ashby de la Zouch office expansion. Susie developed and produced our PR strategy and a detailed PR plan. She dealt exclusively with the media on our behalf and gained several very relevant and targeted pieces of coverage as well as a monthly slot on the local BBC Radio station. F&J were dedicated and extremely committed to supporting our launch which was extremely successful.”

“Marketing seems a bit like a dark art to me, but Susie has been so lovely to work with and generous with her knowledge. At each stage I feel I’m one step, or leap, nearer to getting my business off the ground and feel spurred on by her enthusiasm.”