“Florence & James have made an instrumental change to our business. We have worked closely with Susie to develop our brand positioning, marketing strategy and plan.
Susie’s ability to quickly understand our market, customers and the challenges we face was second to none. Her approach of drawing out key brand benefits to provide a point of difference combined with her added value and insight on our consumer’s drivers and desires has given us the clarity and laser focus we need to successfully take our business to the next level. The whole process has been collaborative, flexible and fun. I would highly recommend Florence & James to anyone requiring marketing support.”Carine Lewis
“Susie is a huge asset to any business she works with. She always approaches projects in a proactive, can-do way and thrives on the challenge of people telling her it can’t be done and then finding a way to succeed through sheer tenacity, drive… and an ability to engage and motivate people and take them with her on the journey. She has a calm, confident manner, which is complemented by bags of genuine passion and energy, making her a total pleasure to work with. Her focus is on the commercial big picture and strengthening brands, but she also never fails to deliver on the detail – a rare gem in the marketing world.”Paul (Pablo) Ettinger
“Susie is a highly experienced and extremely talented brand marketer. Susie replaced one of our team’s stars and rose brilliantly to not just maintain our momentum but accelerated our rate of growth during her tenure. Subaru Australia would gladly welcome Susie back and I believe that any organisation that has Susie’s services would find her an invaluable asset. I’m happy to provide further information on Susie’s professionalism, drive and strategic skill set should that be required.”Toby O’Bree
“Susie was always one of those people that you wanted to ensure you had working on the ‘big’ projects that were going through the business. She delivers all the qualities you would hope for in a senior marketing professional – extensive brand and marketing knowledge, business acumen, creative flair and an intuitive feel for the direction of brands. She is a tireless advocate of brands and consumers, and has the ability to communicate and negotiate effectively at any level of an organisation to ensure the best long-term business outcome.”Sara Carter
“It quickly became obvious to me that not only was Susie smart and capable, she was also made of ‘the right stuff’. Her tenacity, instincts, insight and willingness to learn was much appreciated by colleagues and clients alike, as was her good humour. She coped with anything and everything thrown at her. In fact she excelled. We liked her a lot and knew she would go on to do great things, which she duly has. I have watched her marketing career develop with great pride.”Andy Tyne